Responsible for greeting and welcoming patients/clients and visitors. Assists them through the check-in process.
Medical Services Center Receptionist Tasks:
- Welcome and greet patients warmly.
- Instruct patients on how to complete intake and registration forms.
- Review intake and registration documents carefully for completion and accuracy.
- Communicate with staff, patient advocate, and/or nurse of patient’s arrival.
- Notify Men’s Services of male clients.
- Check out patients as they leave, ensuring they have all instructions and information needed. If it’s a pregnant test patient, assist staff with scheduling an ultrasound appointment and providing related forms and instructions.
- Keep the reception area and front office organized and tidy.
- Oversee related tasks such as making copies, offering water to patient & their guests, etc.
- Attend volunteer trainings.
