The most memorable part of a guest’s experience is often the interactions they have along the way. Guest Ambassadors play an extremely important role in creating a warm, welcoming, and informative experience for every visitor.
Guest Ambassadors provide directions, answer general questions, and assist guests in navigating the Aquarium to ensure a smooth and enjoyable visit. Volunteers in this role may also have the opportunity to occasionally serve as a mascot in one of our nine mascot costumes, bringing added fun and excitement to guest interactions.
More complex inquiries will be referred to the Visitor Services or Education Mentors teams.
